Privacy Policy

BorgSolutions has created this privacy statement ("Statement") in order to demonstrate our commitment to customer privacy. Privacy on the BorgSolutions web sites (the "Sites") is of great importance to us. Because we gather important information from our visitors and customers, we have established this Statement as a means to communicate our information gathering and dissemination practices. We reserve the right to change this Statement and will provide notification of the change at least thirty (30) business days prior to the change taking effect.

Collected Information

We require customers who register to use the services offered on our Sites (collectively, the "Services") to give us contact information, such as their name, company name, address, phone number, and e-mail address, and financial qualification and billing information, such as billing name and address, credit card number, and the number of users within the organization that will be using the Services. At the time you express interest in attaining additional information, or when you register for the Services, we may also ask for additional personal information, such as title, department name, fax number, or additional company information, such as annual revenues, number of employees, or industry. Customers can opt out of providing this additional information by not entering it when asked. Customers can update or remove their personal information at any time by contacting us at support@borgsolutions.com or call us at 512-535-5615.

BorgSolutions uses the information that we collect to set up the Services for individuals and their organizations. We may also use the information to contact customers to further discuss customer interest in our company, the Services that we provide, and to send information regarding our company such as promotions and events. Customer email addresses and any personal customer information will not be distributed or shared with third parties. Customers can opt out of being contacted by us, or receiving such information from us, at any time by sending an email to privacy@borgsolutions.com Separately, customers are also asked to provide an email address when registering for the Services, in order to receive a username and password. We may also email information regarding updates to the Service or company. Again, email will not be distributed or shared and customers can opt out of receiving any communication by emailing privacy@borgsolutions.com at the time it is distributed, or at the time any customer registers for the Services.

Except as we explicitly state at the time we request information, or as provided for in the BorgSolutions Master Subscription Agreement, we do not disclose to third parties the information provided. All financial and billing information that we collect through the Site is used solely to check the qualifications of prospective customers and to bill for the Services. This billing information is not used by BorgSolutions for marketing or promotional purposes. BorgSolutions uses a third-party intermediary to manage the credit card processing. This intermediary is solely a link in the distribution chain, and is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card processing.

Customers of the Services will be using the Sites to host data and information ("Data"). BorgSolutions will not review, share, distribute, print, or reference any such Data except as provided in the BorgSolutions Master Subscription Agreement, or as may be required by law. Individual records may at times be viewed or accessed only for the purpose of resolving a problem, support issue, or suspected violation of the Master Subscription Agreement, or as may be required by law. Of course, customers are responsible for maintaining the confidentiality and security of their user registration and password.

BorgSolutions may also collect certain information from visitors to and customers of the Sites, such as Internet addresses. This information is logged to help diagnose technical problems, and to administer our Sites in order to constantly improve the quality of the Services. We may also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties.
If a user elects to use our referral service for informing a friend about our site, we ask them for the friend's name and email address. BorgSolutions will automatically send the friend a one-time email inviting them to visit the site. BorgSolutions does not store this information.

Cookies

When you interact with the BorgSolutions Website we strive to make that experience easy and meaningful. When you come to our Web site, our Web server sends a cookie to your computer. Cookies are files that Web browsers place on a computer's hard drive and are used to tell us whether cust

Standing alone, cookies do not identify you personally. They merely recognize your browser. Unless you choose to identify yourself to BorgSolutions, either by responding to a promotional offer, opening an account, or registering for a 30-day Test Drive, you remain anonymous to BorgSolutions. Cookies come in two flavors: session and persistent-based. Session cookies exist only during an online session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you've closed your browser or turned off your computer. They include such information as a unique identifier for your browser.
BorgSolutions uses session cookies containing encrypted information to allow the system to uniquely identify you while you are logged in. This information allows BorgSolutions to process your online transactions and requests. Session cookies help us make sure you are who you say you are after you've logged in and are required in order to use the BorgSolutions applications. BorgSolutions uses persistent cookies, that only BorgSolutions can read and use, to identify the fact that you are a BorgSolutions customer or prior BorgSolutions Website visitor (whatever the case may be). We are especially careful about the security and confidentiality of the information stored in persistent cookies. For example, we do not store account numbers or passwords in persistent cookies. Users who disable their Web browsers' ability to accept cookies will be able to browse our Website but will not be able to successfully use our Services.

Third Party Cookies: We may from time to time engage third parties to track and analyze non-personally identifiable usage and volume statistical information from visitors to our website to help us administer our website and improve its quality. Such third parties may use cookies to help track visitor behavior. Such cookies will not be used to associate individual website visitors to any personally identifiable information. All data collected by such third parties on behalf of BorgSolutions is used only to provide us with information on site usage and is not shared with any other third parties.

Third-Party Sites

The Site contains links to other web sites. BorgSolutions is not responsible for the privacy practices or the content of these other web sites. Customers and visitors will need to check the policy statement of these others web sites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is the responsibility of the user to keep such information private and confidential.

Security

Our Site has security measures in place to help protect against the loss, misuse, and alteration of the Data under our control. When our Site is accessed using Netscape Navigator, or Microsoft Internet Explorer versions 5.5 or higher, Secure Socket Layer (SSL) technology protects information using both server authentication and data encryption to help ensure that Data is safe, secure, and available only to you. BorgSolutions also implements an advanced security method based on dynamic data and encoded session identifications, and hosts the Sites in a secure server environment that uses a firewall and other advanced technology to prevent interference or access from outside

Opt-Out Policy

BorgSolutions offers its visitors and customers a means to choose how we may use information provided. If, at any time after registering for information or ordering the Services, you change your mind about receiving information from us or about sharing your information with third parties.

Correcting & Updating Your Information

If customers need to update or change registration information they may so by editing the user or organization record. To update a User Profile, please email support@borgsolutions.com or call 512-535-5615. To update Organization's data, please email support@borgsolutions.com or call 512-535-5615. To update billing information please email billing@borgsolutions.com or call 512-535-5615. To discontinue the Service and to have data returned, please email support@borgsolutions.com or call 512-535-5615. BorgSolutions will respond to your correction or update request within at most 30 days from the date of your request.

Additional Information

Questions regarding this Statement or the practices of this Site should be directed to BorgSolutions's Security Administrator by e-mailing such questions to security@borgsolutions.com or by regular mail addressed to BorgSolutions, Inc., Attn: Security Administrator, 8834 N. Capital of Texas Hwy, Suite 280 Austin, TX 78759 USA.

Don't Take Our Word for It.

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Robert Spooner, Director of Maintenance - Hecor, Inc.

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